Refund Policy

Refund Policy

At Rupee In Hand, a brand operated by Digner Fin-lease and Investment Private Limited, we are committed to maintaining transparency in our online financial services. This Refund Policy explains the terms related to loan cancellation, refund requests, and excess payment refunds. By submitting an online loan application or using our services, you agree to the terms outlined below.

Loan Cancellation Policy

Applicants may request to cancel their loan application before the loan amount is disbursed. If the loan has not been disbursed, the cancellation request will be reviewed according to the lender's policies, and no repayment obligation will arise.

Once the loan amount has been successfully disbursed to the borrower's bank account, the loan agreement becomes effective. Any cancellation after disbursement will be governed by the terms and conditions mentioned in the loan agreement and applicable lender policies.

Refund of Excess Payments

If a borrower accidentally makes an excess payment towards loan repayment, Rupee In Hand will review the transaction and initiate the refund of the excess amount after successful verification and reconciliation.

Processing Timeline: Approved refunds will generally be processed within 5 to 7 business days, depending on banking procedures and lender policies.

Processing Fees and Other Charges

Any processing fees, interest charges, or other applicable charges collected during the personal loan or short-term loan application process are governed by the lender's terms and may be non-refundable, unless otherwise specified.

Applicants are advised to carefully review all applicable charges before accepting a loan offer.

Refund Processing

All eligible refunds will be credited through the original payment method or the registered bank account associated with the loan application, subject to successful verification. Processing times may vary depending on banking networks, payment service providers, and lender policies.